Legal
Refund & Cancellation Policy
A plain-language explanation of trials, recurring billing, cancellation and refund requests.
Last updated: 29 July 2026
Seven-day trial
Your first seven days are free. Stripe collects a payment method during Checkout, but the first monthly charge is scheduled only after the trial ends. Cancel before the trial ends to avoid that charge.
Cancel anytime
Cancel online through Dashboard → Settings → Manage billing. Cancellation normally takes effect at the end of your current billing period, and you retain access until then. There is no cancellation fee.
Cooling-off and statutory rights
If consumer law gives you a cooling-off or cancellation right, this policy does not restrict it. UK consumers may have statutory cancellation rights for online contracts. Email jakseviciusmatthew@gmail.com promptly with the email address used for your account.
Refund requests
Except where required by law, monthly charges are generally non-refundable once a billing period begins. We will review duplicate charges, technical billing errors, unauthorised payments and other exceptional circumstances fairly. Approved refunds are returned to the original payment method; bank processing times vary.
How to request help
Email jakseviciusmatthew@gmail.com with your account email, charge date and a short explanation. Never send full card details. We aim to acknowledge billing requests within two business days.